FAQs

What are the main types of gym fitness equipment ?

Treadmills

Particularly popular for aerobic exercise in the gym and home, these allow you to walk or run in comfort and safety at any time of day. When looking at both standard and commercial treadmills, the key aspects to consider are:
  • Load-bearing capacity
  • Incline settings
  • Safety features
  • Belt size and motion
  • Warranty and customer service options
  • Maintenance requirements
Elliptical cross trainers

Low-impact but able to cater for all fitness levels, these are extremely popular in health clubs. Almost anyone can use them, and they provide a full body workout, improving both cardiovascular and muscular endurance.

Exercise bikes

There are two key types: recumbent and stationary upright bikes.

The upright bike is widely used in spin classes throughout gyms and as home exercise equipment, a comfortable cardio option that is particularly suited to users who want a physical low impact workout.

Recumbent bikes are more popular for those who require more support for their lower back and placing less stress on knees and ankle joints.

Step Machines

These offer both cardio and strengthening benefits - mostly for the lower body - whilst being low impact.

Rowing machines

These offer a good full-body aerobic workout and take up a minimal amount of space.


Warranty
How do I check if my items are under warranty?

The easiest option is to check your invoice. If you can't find it, check the serial number on the frame and call the customer service centre for assistance on 03 8766 0499.

How do I validate the warranty?

You simply need to produce a copy of your receipt for the customer service centre.

Servicing


How often do I need to service gym fitness equipment?

This depends on usage, however at least quarterly is recommended.

How can I organise servicing?

Email info@thefitnessgeneration.com.au 

How do I order parts?

Make note of the model and serial number before calling the customer service centre on 03 8766 0499.

For more information on products and servicing, complete a contact form on our website or call our team on 03 8766 0499.