The Fitness Generation Pty Ltd
Cart 0

FAQs

What are the main types of gym fitness equipment ?

Treadmills

Particularly popular for aerobic exercise in the gym and home, these allow you to walk or run in comfort and safety at any time of day. When looking at both standard and commercial treadmills, the key aspects to consider are:
  • Load-bearing capacity
  • Incline settings
  • Safety features
  • Belt size and motion
  • Warranty and customer service options
  • Maintenance requirements
Elliptical cross trainers

Low-impact but able to cater for all fitness levels, these are extremely popular in health clubs. Almost anyone can use them, and they provide a full body workout, improving both cardiovascular and muscular endurance.

Exercise bikes

There are two key types: recumbent and stationary upright bikes.

The upright bike is widely used in spin classes throughout gyms and as home exercise equipment, a comfortable cardio option that is particularly suited to users who want a physical low impact workout.

Recumbent bikes are more popular for those who require more support for their lower back and placing less stress on knees and ankle joints.

Step Machines

These offer both cardio and strengthening benefits - mostly for the lower body - whilst being low impact.

Rowing machines

These offer a good full-body aerobic workout and take up a minimal amount of space.

What is the difference between home fitness equipment and commercial fitness equipment ?

The Fitness Generation's home products - sold under the Healthstream brand - are geared towards individual programming and lower usage levels.

Commercial products, such as Nautilus equipment, True Fitness, Schwinn, Stairmaster and Expresso, are designed and built to withstand much higher usage levels, and as such are more durable.

Commercial Products

How can I purchase commercial fitness equipment?

Contact a sales consultant on our toll free number - 03 8766 0499 - or email us atinfo@thefitnessgeneration.com.au to discuss your product requirements.

How do I choose the best gym fitness equipment for my gym or studio?

Before setting up an exercise area or gym, you need to consider your goals in doing so. For example, if you are aiming to set up an area in an office building for workers to exercise, you are probably best to purchase machines that are easy to use and low-impact. In this case, commercial treadmills, elliptical cross trainers and exercise bikes are ideal.
Gyms in schools and athletic clubs tend to be set up with different goals. In these cases, the aim is often not to just ensure that users stay in good health, but also to help them improve strength and endurance. In this case, both cardio equipment and strength training equipment like a multi gym would be best.

You also need to consider how intensively the space will be used. Commercial fitness equipment is more durable, more ergonomic and may prove to be a better investment in the long run than standard or used gym equipment.

Home Products

With only a limited amount of space, how do I choose what home fitness equipment is right for me?

There are a few key questions to consider before you buy:
  • How fit am I right now?
  • What is my goal in purchasing cardio and/or weight equipment?
  • How much can I afford to spend?
  • Who else will be using it?
  • What have I enjoyed using in the past?
This will help you choose between the many options available; should you be looking at rowing machines, exercise bikes or elliptical cross trainers? What are you looking for in strength training equipment?

Once you have narrowed this down, you then need to consider what option presents the best value:
  • Does it come with a warranty?
  • What features does it have compared with other brands and items?
  • What kind of maintenance does it require?

Warranty

How do I check if my items are under warranty?

The easiest option is to check your invoice. If you can't find it, check the serial number on the frame and call the customer service centre for assistance on 03 8766 0499.

How do I validate the warranty?

You simply need to produce a copy of your receipt for the customer service centre.

Servicing


How often do I need to service gym fitness equipment?

This depends on usage, however at least quarterly is recommended.

How can I organise servicing?

Email info@thefitnessgeneration.com.au or call the customer service centre on 03 8766 0499.

Will I get a service manual with my cardio equipment and weight equipment?

We supply manuals will all new products we sell, as well as making manuals available from this website under the relevant product page.

How do I order parts?

Make note of the model and serial number before calling the customer service centre on 03 8766 0499.

For more information on products and servicing, contact us online or on 03 8766 0499.